“Organizations That Invest In Training Their People
Outperform Their Competitors By As Much As 35.7% (Total Return)
Annually!”
Most healthcare organizations believe that training
their department heads and managers in non-salary cost management is
a luxury they just can’t afford. Yet, a 2004 published
research study by Laurie Bassi and Daniel McMurrer of Knowledge
Asset Management, has proven that the “people payoff” of training
can be as high as 35.7% (total Return) annually for
organizations just like yours.
The Bassi and McMurrer research also documented
conclusively that the higher the investments that any
organization makes in their people, the more often these
organizations enjoy extraordinary performance from their
people.
So, if you still believe that you can generate
dramatic non-salary savings without training your departments
and managers how to do so, then you are going against wisdom from
this breakthrough study.
Investment In Training Boosts Savings Returns 10-Fold Over The
Long Term
There has been much empirical data over the years
that supports the Bassie and McMurrer conclusions that training is
the prescription for higher performance in any area of your
healthcare organization’s operations.
Specifically, your non-salary expense management
performance training would start with “unfreezing” your
department heads and manager’s current buying habits (price and
aesthetics orientation), replacing them with new buying habits
(function, customers and quality) orientation , then “refreezing”
the new behavior with a reward system to cement those new
behaviors over the long term.
The lesson to be learned from Bassie and McMurrer’s
research is that if you want to boost your savings returns
10-fold over the long term, you must train your department heads
and managers in the art and science of value analysis. This
will reinvent the way you manage and control your non-salary
expenses -- evermore.
How Are
You Investing In Your Most Important
Asset?
Most healthcare organizations haven’t invested one
dollar in training for their department heads and managers on
how to manage and control their non-salary expenses, even though
this represents 45% of their healthcare organization’s
budget. Does this make any sense to
you?
Hospitals however will routinely spend thousands of
dollars training their department heads and managers on how to
operate a new computer system the hospital has just purchased for
order entry or budget controls.
Highly effective healthcare organizations, “Put
First Things First” as Stephen Covey would tell us, by
investing training dollars in their most important asset “people”,
then training them in their second highest expense category
“non-salary expenses”, so they can have extraordinary performance
in this area of their hospital’s operations.
Now, doesn’t this make sense to you?
Robert T. Yokl, President, The HCP Group, Ltd., has over 35
years of experience as a consultant and manager in the field of
Supply Value Chain Management and is one of the country's leading
healthcare experts in value analysis, value engineering, Non Salary
Expense Reduction and materials
management. He is the developer and program leader of the award winning
Certified Value Analysis Practitioner Training Program™. Mr. Yokl is also
the developer of the healthcare industry's leading ValueNetCentral™ Value
Analysis Software. Over the past two decades he has trained thousands of
healthcare managers in his patented Strategic Value Analysis™ and
Team-Based Project Management™ processes and has assisted scores of
organizations in developing their own value management programs. He has
published six books, videos and audios on supply/value chain management.
His latest book being, “ Strategic Value Analysis™: The #1 Smart Strategy
for Taking Cost Out of a Healthcare Organizations’ Healthcare Supply Value Chain”.
by
Robert T. Yokl, President